HEALTH & SAFETY
For your peace of mind
Health, safety and relaxation have always been at the heart of everything we do here at Acresfield Health Club & Spa.
Now, more than ever we are taking action to keep our facilities clean, spacious and somewhere for you to escape to.
We kindly ask that you take a few minutes to familiarise yourself with these new protocols so you know what to expect from your next visit.
Club Confidence – How we are keeping you safe
Clean surfaces are important and regularly maintained as part of our expanded cleaning rota.
Temperature checks are taken as a precaution. This will be done contactlessly as you are welcomed to the Reception.
Please wait in our designated waiting area in the Foyer. Your stylist/therapist will come to collect you. Clients are asked not to enter the Hair Studio or Spa until welcomed in. Please attend your appointment alone unless you require assistance.
Essential items should be brought with you only.Please avoid bringing coats, bags and mobile phones where possible.
Additional sanitation training has been undertaken by our team. Furthermore, extra time has been allocated between appointments as part of our upgraded cleaning regime.
Contactless payments by credit or debit card are accepted only. For safety and efficiency we ask for card payments and not cash.
PPE will be worn by our team. Please bring your own face mask/covering. Disposable masks can be requested and a small charge will be made. If required this will be added to the cost of your treatment/s.
Ventilation throughout the Club is kept as well as possible.
Hand sanitiser is located at the entrance to the building to use when entering and leaving the building. We encourage you to use this.
Signage relating to social distancing is displayed throughout the Club. Please follow these and any directions from our team.
Refreshments are not provided at this time. Please bring your own refreshments with you.
Patch/skin tests need to be up to date. Therefore, you may be asked to complete one before your next visit to the Hair Studio or Spa.
Safety first if you or someone in your household has experienced Covid 19 symptoms 24 hours prior to your visit please do not attend your appointment. We shall be happy to rearrange this for you.
What to Expect
As well as the general Health and Safety information that you can watch and read about here, we have provided details specifically to each area of the Club on the respective areas of our website. Please click on the green ‘Covid 19 Protocol’ buttons displayed on the right hand side of each page for further information about planning your visit, bookings and what to expect.
The reopening of our facilities is strictly guided by the latest Government guidelines and we shall inform you of any changes we make as soon as possible following best practices.
Before you visit us we recommend that you read the following Protocol specific to your area of interest: