Health Club

Gift Vouchers

Gift Vouchers can be purchased at the Club or online for use in the Hair Studio and Spa exclusively. Gift Vouchers are valid for six months from the date of purchase.

Only monetary vouchers may be used on the recipients choice of services or treatments or retail items.

Discounts and Promotions

Discounts cannot be used in conjunction with any other promotion. This includes discounts to our Members.

Competitions 

Competitions are run occasionally at Acresfield Health Club & Spa. Participants must be age 18 and over. Upon notification of winning, the winner will have six months from the date of the announcement to claim their prize (unless stated otherwise).

Maintenance Work and Closures

In the event of maintenance work or temporary closures Acresfield will notify of this as soon as possible by email, at the Club Reception desk and on Facebook.

Privacy Policy

Acresfield Health Club & Spa is compliant with GDPR privacy regulations.

In order to receive our email newsletter or marketing emails you must opt in to our marketing list.

Spa

Your Booking

Please ensure you arrive 15 minutes prior to your treatment to allow yourself time to relax. You will be asked to complete a consultation form prior to your treatment to ensure your treatment is tailor made to your needs. Failure to arrive on time will mean your treatment may be cut short as other appointments will follow. All treatment times are inclusive of consultation and dressing time.

The Spa is for use of adults only (over 16’s) and we request that all mobile phones are silenced upon entry to the spa relaxation area to ensure total relaxation for all.

Medical Conditions and Skin Testing

Any medical condition you may have must be disclosed prior to your arrival, so we are then able to advise you of the most suitable treatment.

Please note that certain treatments marked in our brochure require a skin test at least 24 hours in advance. Failure to attend will result in us not being able to complete your treatment.

Cancellation Policy
Please ensure you provide us with at least 24 hrs notice if you need to cancel or rearrange your appointment. Failure to do so will result in payment of the full amount.

Spa Days

Please ensure that you consult our pool activities timetable prior to booking to secure the best day and time that suits your requirement. Classes and swimming lessons can contribute to busier times in the swimming pool and changing rooms.

Loyalty Points

  • One stamp is given per visit with a minimum £20 spend
  • £20 must be spent by one person in one single transaction
  • Use of the Hair Studio and Spa facilities on the same day = one visit
  • Excludes product sales
  • Excludes Spa Days
  • Stamps cannot be transferred from one card to another
  • Stamps cannot be collected if cards are lost or reported to be stolen

Hair Studio

Skin Testing

Please note that all colouring services require a skin test at least 24 hours in advance. Failure to attend will result in us not being able to provide this service.

Bistro

You must be aged 18 and over to be served alcohol. Customers may be asked to kindly provide a valid proof of age.

You must not consume food or beverages other than those served at the Bistro at Acresfield Health Club & Spa.

Gym

The Gym is exclusively for the use of Club Members. Guest may attend with a Member with the purchase of a single use Guest Pass.

Aquatics Suite

Age Restrictions

Children must be accompanied in the Aquatics Area and Changing Rooms by an adult at all times.

You must be age 16 and over to use the Sauna, Steam Room and Jacuzzi.