FREQUENTLY ASKED QUESTIONS
In light of the Coronavirus Pandemic you may find some temporary changes to our usual services.
The following FAQs have been provided to answer your most popular questions. Should you require any further information please do not hesitate to get in touch.
Covid-19 Safety Measures
Yes, Acresfield is open with the latest Government guidance in place.
The current Health and Safety Protocols have been carefully considered. It is our aim to keep everyone as safe as possible while providing somewhere for you to relax, keep fit and feel good. We are strictly following Government guidance and will reassess the conditions of our services regularly.
Yes. The pool is disinfected with chlorine and UV Light. Further more, Swim England and PWTAG state that Covid-19 is not transmissible through swimming pool water.
Face masks and coverings are recommend inside the Club but this is not mandatory.
Due to the current pandemic we are experiencing a high demand for our services. Sessions and appointments are more spaced out due to our escalated cleaning regime. We apologies for any inconvenience this brings.
Should you need to cancel your visit, please do so as soon as you are able to so that we may offer it to someone else. Last minute bookings are sometimes possible and we provide regular details of availability in our email newsletter and on our Facebook page.
Yes, the Changing Room and Shower facilities are open to everyone. We provide a range of locker sizes and family-friendly facilities.
Towels are provided for Spa guests only. Gym users and swimmers are asked to bring their own towels.
Full access to our facilities is available exclusively to Club Members. However, we welcome everyone to enjoy our Spa, Hair Studio and Bistro. Classes are also bookable 24 hours in advance to members of the public subject to availability.
Guest passes are available for Members to purchase at Reception. Guests must be accompanied at the Club by a Club Member.
NHS and emergency services staff qualify for a Membership discount. This is approximately 20% off our standard rate.
At the Hair Studio people age 60 and over receive 20% off all bookings (excludes colour) on Tuesdays and Wednesdays.
We occasionally run offers and promotions. To discover more why not sign up to our email newsletter?
There has been no increase in Membership prices this year. Prices will remain the same. The protocols which are currently in place have been made for the safety of everyone so that your visit can continue with peace of mind.
It’s our intention that the availability of classes and pool sessions will become more frequent.
We are following Government guidance and the booking system we have will be seen similarly across the industry to ensure a safer environment for everyone. The reviewal of this and our entire Health and Safety Protocol is done frequently.
We trust that you’ll find your experience at Acresfield as welcoming and as professional as ever.
Yes, all of our Aquatics facilities are open to Club Members.
Swimming lessons at Acresfield are organised by Swim Active. Classes are open to all ages with up to six participants at a time. For information and bookings please email Ian Kirk on firstname.lastname@example.org.