FREQUENTLY ASKED QUESTIONS

For bookings of classes and spa appointments please call us on 01995 604975 ext 1. Members can book Classes online. Please see our Hair Studio section below for details on how to make a hair appointment.

We are experiencing a high demand for our services. Sessions and appointments are more spaced out due to our escalated cleaning regime. We apologies for any inconvenience this brings.

Should you need to cancel your visit, please do so as soon as you are able to so that we may offer it to someone else. Last minute bookings are sometimes possible and we provide regular details of availability in our email newsletter and on our Facebook page.

Yes, the Changing Room and Shower facilities are open to everyone. We provide a range of locker sizes and family-friendly facilities.

Towels are provided for Spa guests only. Gym users and swimmers are asked to bring their own towels.

Full access to our facilities is available exclusively to Club Members. However, we welcome everyone to enjoy our Spa, Hair Studio and Bistro. Classes are also bookable 24 hours in advance to members of the public subject to availability.

Guest passes are available for Members to purchase at Reception. Guests must be accompanied at the Club by a Club Member.

NHS and emergency services staff qualify for a Membership discount. This is approximately 20% off our standard rate.

Club Members receive 10% off treatments at the Spa.

We occasionally run offers and promotions. To discover more why not sign up to our email newsletter?

Yes, we are currently accepting new Memberships. You can sign up online here.

There has been no increase in Membership prices this year and we trust that you’ll find your experience at Acresfield as welcoming and as professional as ever.

If you are a Club Member you are invited to access the Member’s Lounge to view exclusive online videos and training programs. You should have received a password for this area but please email us at membership@acresfieldleisure.co.uk should you require it.

The Pool and Aquatics facilities are exclusively for Club Members.

Yes, all of our Aquatics facilities are open to Club Members.

Swimming lessons at Acresfield are organised by Swim Active. Classes are open to all ages with up to six participants at a time. For information and bookings please email Ian Kirk on ikirk035@aol.com.

Of course! We welcome children and babies to use the Swimming Pool when accompanied by an adult (Club Member) and operate ‘family sessions’. Please see our Aquatics timetable.

Yes. PT sessions are available at £35 per hour.

We have over 20 different classes for all abilities and interests. To find out more click here.

Towels and robes are provided when necessary.

Appointments at the Hair Studio are available by calling/texting our Stylists directly.

Jacqui is available Tuesday, Wednesday and Thursday. Please contact: 07900 022353

Maxine is available Wednesday and Thursday. Please contact: 07985 200650

Acresfield Gift Vouchers are available to purchase from reception or online.

Gift vouchers have 6 months validity.